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Holiday Email Reply

Hello {%customer.firstName,fallback=there%},

Thank you for contacting Russell Wilson NFL FLAG Football.

Your email has been received after our standard office hours of Monday – Friday 9:00 am -5:00 pm EST. Our customer service team will contact you within the next 24 hours (Mon – Fri).

Please note the following schedule for the upcoming Thanksgiving holiday:
Wednesday, November 22nd - Limited staff
Thursday, November 23th - Offices are closed
Friday, November 24th - Limited staff

Due to the limited staff during this time, there may be delays in our response. We appreciate your understanding.

If you have additional questions or do not hear back from our office, please feel free to respond to this email.

We look forward to working with you and your family.

Thanks!
League Success Team

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